Terms Of Service
Last updated: September 2026
Welcome to Chantcds. These Terms of Service establish the terms and conditions that apply when you access our website, browse our products, create an account, place an order, or otherwise use services provided through the Chantcds online store.
Chantcds offers a selection of fashion products, including Bags, Bottoms, Shoes, and Tops. By accessing or using our website, you agree to comply with these Terms of Service and any applicable policies referenced throughout our website.
Please read these Terms carefully before using our website or submitting an order. If you do not agree with these Terms, please do not use the website or place an order through Chantcds.
1. Acceptance of These Terms
By visiting, browsing, or using the Chantcds website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms apply to all visitors, customers, and other users who access or interact with the website.
If you are using the website on behalf of another individual or organization, you confirm that you have the authority to accept these Terms on their behalf.
Your continued use of the website after changes to these Terms have been published constitutes acceptance of the revised terms to the extent permitted by applicable law.
2. About Chantcds
Chantcds operates an online retail store offering fashion products for customers seeking everyday clothing, footwear, and accessories.
| Business Information | Details |
|---|---|
| Store Name | Chantcds |
| Primary Products | Bags, Bottoms, Shoes, and Tops |
| [email protected] | |
| Support Hours | 8:00 AM – 7:00 PM (EST), Monday – Saturday |
| Business Address |
51 Oakland Ave, Farmington, CT 06032-1720, United States |
3. Website Use
You may use the Chantcds website for lawful purposes and in accordance with these Terms. You agree not to use the website in any manner that could damage, disable, overburden, interfere with, or impair the operation of the website or another person's ability to access and use it.
You must not attempt to gain unauthorized access to restricted portions of the website, other accounts, computer systems, databases, or services connected to Chantcds.
You also agree not to use automated systems, scraping tools, bots, or other technical methods to collect website content or interfere with website functionality without appropriate authorization.
4. Product Information
Chantcds makes reasonable efforts to present product descriptions, images, sizes, specifications, prices, and other product information as accurately as possible.
However, the appearance of products may vary slightly depending on the customer's device, screen settings, lighting, photography conditions, or other technical factors. Minor differences between displayed images and physical merchandise do not necessarily indicate that an item is defective or incorrect.
Product availability may change without notice. A product displayed on the website may become unavailable before an order is fully processed.
5. Product Categories
Chantcds currently offers products across several fashion categories. These categories may include:
- Bags: selected bags and everyday carrying styles.
- Bottoms: pants, jeans, and other bottom clothing styles.
- Shoes: footwear and selected shoe styles.
- Tops: tops, sweaters, and other upper-body clothing.
Individual product pages may contain additional information concerning sizing, materials, colors, availability, or other product characteristics. Customers should review available product information before completing their purchase.
6. Prices and Product Availability
Prices displayed on the Chantcds website are subject to change without prior notice. A price change will not alter the price of an order that has already been successfully accepted and confirmed, except where an obvious pricing or technical error requires correction.
Chantcds reserves the right to correct pricing, description, availability, or other website errors. If an order is affected by an obvious error, Chantcds may contact the customer before completing fulfillment.
Product availability is not guaranteed until an order has been successfully processed and accepted for fulfillment.
7. Orders and Order Acceptance
Placing an order through the Chantcds website constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance of the order.
Chantcds may decline, limit, or cancel an order when necessary, including situations involving product availability, suspected fraudulent activity, pricing errors, technical problems, or other circumstances that prevent the order from being properly fulfilled.
| Order Stage | Description |
|---|---|
| Order Submission | Customer submits the selected products and checkout information. |
| Order Confirmation | Order information is received and payment processing begins. |
| Order Review | Product availability and order information may be reviewed. |
| Fulfillment | Approved orders proceed through preparation and shipping. |
| Shipment | The package is transferred to an applicable delivery carrier. |
8. Customer Account Information
If you create an account with Chantcds, you are responsible for maintaining accurate account information and protecting any login credentials associated with your account.
You should notify Chantcds promptly if you believe that your account has been accessed without authorization or if any account information needs to be corrected.
Chantcds may restrict or terminate an account where necessary to protect the website, customers, business operations, or other users from misuse or unauthorized activity.
9. Payment
Customers are responsible for providing valid and accurate payment information when placing an order. Payment must be successfully authorized before an order can proceed through fulfillment.
If payment cannot be authorized or is otherwise declined, the order may not be processed until an acceptable payment method is successfully provided.
Customers should review their payment and order details carefully before submitting a purchase.
10. Shipping and Delivery
Shipping services, costs, handling periods, and estimated delivery times are described in the Chantcds Shipping Policy.
| Shipping Information | Standard Terms |
|---|---|
| Shipping Cost | $6.99 Flat Rate |
| Handling Time | 1 Business Day |
| Transit Time | 2–6 Business Days |
| Delivery Carriers | USPS / UPS / FedEx |
| Order Cut-Off | 5:00 PM EST, Monday – Friday |
Delivery estimates are not guaranteed dates. Carrier delays, weather, holidays, transportation disruptions, incorrect addresses, and other circumstances outside Chantcds's reasonable control may affect delivery.
11. Returns and Refunds
Eligible purchases may be returned within 60 days from the date of delivery, subject to the conditions described in the Chantcds Return & Refund Policy.
Eligible returns must generally be unused, unworn, unwashed, and in suitable condition. Original tags, labels, accessories, and other included components should be retained when applicable.
Approved refunds are generally processed within 12 days after the eligible return has been received and approved. Chantcds does not charge a refund processing fee for eligible returns.
12. Order Changes and Cancellations
Customers who need to modify or cancel an order should contact Chantcds customer support as soon as possible after placing the order.
A cancellation or change may be possible while an order is still awaiting processing. However, once an order has been processed, packed, or transferred to a carrier, changes may no longer be possible.
If an order cannot be changed or cancelled before shipment, the customer may need to follow the applicable return procedure after delivery.
13. Customer Responsibilities
Customers are responsible for providing accurate information when using the Chantcds website or placing an order. This includes shipping information, billing information, contact details, and any other information required to complete a transaction.
- Provide accurate and complete checkout information.
- Review product information before purchasing.
- Use valid payment information.
- Protect account credentials where an account is created.
- Monitor delivery information and tracking after shipment.
- Contact Chantcds promptly when an order issue occurs.
14. Prohibited Activities
You may not use Chantcds or its website to engage in unlawful, fraudulent, abusive, deceptive, or disruptive activities.
Prohibited activities include attempting to interfere with website security, accessing another customer's account, submitting false information, introducing malicious software, exploiting technical vulnerabilities, copying protected website content for unauthorized commercial purposes, or using the website to violate applicable laws.
Chantcds may take appropriate action when prohibited activity is identified, including restricting access to the website or cancelling affected orders where appropriate.
15. Intellectual Property
Unless otherwise stated, content appearing on the Chantcds website, including text, graphics, logos, photographs, product descriptions, layouts, designs, icons, and other materials, is owned by or licensed to Chantcds and may be protected by applicable intellectual property laws.
You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, republish, sell, create derivative works from, or commercially exploit protected website content without appropriate authorization.
16. Third-Party Services and Links
The Chantcds website may rely on third-party services to support certain functions, including payment processing, shipping, website technology, analytics, or other operational services.
Third-party services may operate under their own terms and privacy practices. Chantcds is not responsible for independent policies, content, availability, or practices of third-party websites or services that may be accessible through external links.
17. Website Availability
Chantcds aims to keep its website available and functional, but continuous or uninterrupted access cannot be guaranteed.
Website access may occasionally be affected by maintenance, updates, technical issues, hosting problems, security measures, network interruptions, or circumstances outside Chantcds's reasonable control.
Chantcds may modify, suspend, or discontinue portions of the website or particular features when necessary for maintenance, security, operational, or business reasons.
18. Disclaimer of Warranties
To the extent permitted by applicable law, the Chantcds website and its content are provided on an available basis without guarantees that the website will always operate without interruption, errors, or technical defects.
Product descriptions and other website information are provided to help customers make informed purchasing decisions. Nothing in these Terms removes or limits rights or protections that cannot legally be excluded under applicable law.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Chantcds will not be responsible for indirect, incidental, special, consequential, or similar losses arising from use of the website or inability to access the website, except where such limitation is prohibited by applicable law.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, misuse of the website, or infringement of another party's rights.
21. Privacy
Your use of Chantcds may involve the collection and processing of information as described in our Privacy Policy. By using the website, you acknowledge that information may be handled in accordance with the applicable privacy practices published by Chantcds.
Customers should review the Privacy Policy for additional information regarding how personal information may be collected, used, protected, and handled in connection with website activity and purchases.
22. Changes to These Terms
Chantcds may update these Terms of Service when necessary to reflect changes to our services, website operations, legal requirements, or business practices.
Updated Terms will apply from the effective date indicated on the website, subject to applicable law. Customers are encouraged to review this page periodically to remain informed about the terms governing use of the Chantcds website.
23. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the fullest extent permitted by law.
24. Entire Agreement
These Terms, together with applicable policies and information expressly incorporated into them, constitute the terms governing your use of the Chantcds website and your purchases through the store, except where additional written terms apply to a particular service or transaction.
25. Governing Law
These Terms will be interpreted and applied in accordance with applicable laws. Any rights or obligations that cannot legally be waived or restricted remain unaffected by these Terms.
Nothing in this section is intended to deprive consumers of mandatory protections available under the laws applicable to their purchase or place of residence.
26. Contact Chantcds
If you have questions about these Terms of Service, an order, our website, or any of our policies, please contact the Chantcds support team.
Chantcds Customer Support
Email: [email protected]
Support Hours:
8:00 AM – 7:00 PM (EST), Monday – Saturday
Store: Chantcds
Address:
51 Oakland Ave,
Farmington, CT 06032-1720,
United States
27. Terms of Service Summary
| Key Information | Chantcds Terms |
|---|---|
| Store | Chantcds |
| Products | Bags, Bottoms, Shoes, Tops |
| Shipping Cost | $6.99 Flat Rate |
| Handling Time | 1 Business Day |
| Transit Time | 2–6 Business Days |
| Return Window | 60 Days from delivery |
| Refund Processing | Generally within 12 Days after approval |
| Refund Fee | No Fee |
| Delivery Services | USPS / UPS / FedEx |
| Support Hours | 8:00 AM – 7:00 PM (EST), Monday – Saturday |
| Support Email | [email protected] |
By continuing to use the Chantcds website or placing an order through our store, you acknowledge the terms described on this page and agree to use the website responsibly and lawfully.
If you need clarification about these Terms or require assistance with an order, please contact [email protected].
