Disclaimer

This Disclaimer applies to the use of chantcds.com and the products, information, content, and services provided by Chantcds to customers in the United States and Canada.

By accessing or using this website, you acknowledge and agree to the terms described below.

Summary

Store: Chantcds

Website: chantcds.com

Products: Women's fashion products

Sales Territory: United States and Canada

Currency: U.S. Dollars (USD)

Standard Shipping Fee: $6.99 per order

Estimated Total Delivery Time: 6–12 business days (United States) | 9–15 business days (Canada)

Return Window: 30 days from delivery

Refund Processing: Within 7 business days after an eligible return is received, inspected, and approved

Return Shipping: Free for approved returns (Prepaid label provided)

Restocking / Storage Fees: $0.00 (None)

Customer Support: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

This Disclaimer does not limit any rights that cannot legally be excluded or restricted under applicable consumer protection law.

1. General Information

The information provided on chantcds.com is intended to help customers understand our products, services, policies, and purchasing process.

We make reasonable efforts to keep website content accurate, current, and clear.

However, website information may occasionally contain:

• Typographical errors
• Technical errors
• Pricing display errors
• Product description errors
• Availability changes
• Image variations
• Incomplete or outdated information

When we discover a material error, we take immediate steps to correct it as soon as reasonably practical.

2. Product Information

Chantcds specializes in women's apparel and fashion products.

We make reasonable efforts to provide accurate details concerning:

• Product descriptions and fabric compositions
• Product photography and color representations
• Available sizes and measurements
• Care and washing recommendations
• Stock availability
• Retail pricing and shipping charges

Customers are advised to review sizing charts and material descriptions thoroughly prior to placing an order.

3. Product Images and Colors

We make reasonable efforts to photograph and display merchandise colors and silhouettes accurately.

However, the exact visual tone of a garment may vary slightly due to:

• Computer monitor calibration and smartphone screen panels
• Studio lighting conditions vs. natural daylight
• Minor fabric dye batch variations during textile manufacturing

These slight variances are standard in retail fashion and do not signify that an incorrect product was dispatched. If you receive an item with significant color or pattern discrepancy, our customer support team is available to assist.

4. Sizing and Fit

Garment fit can vary across designs and fabric types (e.g., woven vs. stretch knit, relaxed fit vs. tailored cut). Customers are encouraged to consult our size guide before submitting orders.

If a purchased item does not fit comfortably, customers in both the United States and Canada may return the unworn garment within 30 days of delivery under our free return shipping policy.

5. Pricing and Currency

All pricing is listed and charged in: U.S. Dollars (USD).

Applicable domestic taxes are included in displayed product prices.

Our standard flat shipping charge is $6.99 per order for all shipments to the United States and Canada.

For transactions initiated in Canada, any currency conversion to Canadian Dollars (CAD) or foreign exchange administrative charges are calculated directly by your issuing bank or payment provider.

6. Shipping and Delivery Estimates

Our operational shipping schedule and delivery estimates:

• Order Cut-Off Time: 5:00 PM Eastern Time (ET), Monday through Friday
• Processing Time: 1–2 business days (Monday–Friday)
• Transit Time (United States): 5–10 business days (Estimated total delivery: 6–12 business days)
• Transit Time (Canada): 8–13 business days (Estimated total delivery: 9–15 business days)
• Standard Shipping Fee: $6.99 flat rate
• Shipping Territory: United States and Canada exclusively

All delivery timeframes represent reasonable business-day estimates and do not constitute absolute delivery guarantees. Delivery may be influenced by cross-border customs clearance (for Canadian orders), seasonal courier backlogs, weather extremes, or carrier logistics delays.

7. Shipping Carriers

Deliveries are fulfilled through recognized couriers, including USPS, UPS, and FedEx for United States addresses, and USPS/Canada Post, UPS, or FedEx for Canadian deliveries.

Once a shipment enters carrier transit, tracking statuses and estimated delivery dates are provided and updated directly by the respective courier system.

8. Returns and Refunds

Eligible merchandise may be returned within 30 days of delivery.

Our standard return conditions provide:

• Free return shipping for approved returns (Prepaid return label provided via email)
• Zero restocking fee ($0.00)
• Zero storage or repacking fee ($0.00)
• Refund processing within 7 business days following warehouse receipt, inspection, and approval

9. Third-Party Links & Services

Chantcds integrates third-party services for payments (e.g., Credit Card processors and PayPal), shipping logistics, and site infrastructure. Links to external sites or services are provided for functionality and convenience.

Chantcds does not operate, control, or assume liability for the content, independent policies, or practices of third-party platforms.

10. No Professional Advice

Content published on chantcds.com, including styling recommendations, fashion lookbooks, and care notes, is intended strictly for retail and aesthetic reference. It does not constitute professional legal, financial, dermatological, or medical advice.

11. Limitation of Liability & Consumer Rights

To the extent permitted by applicable law, Chantcds shall not be liable for indirect, incidental, or unforeseeable damages resulting from website usage or carrier delivery bottlenecks outside our reasonable control.

Nothing in this Disclaimer is intended to diminish, restrict, or exclude statutory consumer protection rights provided under the federal or state laws of the United States, or under Canadian federal or provincial consumer protection legislation.

12. Contact Information

For inquiries regarding our products, orders, shipping, returns, or this Disclaimer, please contact:

Store: Chantcds

Website: chantcds.com

Address: 51 Oakland Ave, Farmington, CT 06032-1720, United States

Email: [email protected]

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Farmington, Connecticut follows Eastern Time (ET), including Eastern Standard Time (EST, UTC−5) and Eastern Daylight Time (EDT, UTC−4) when applicable.