Cookie Policy

This Cookie Policy explains how Chantcds uses cookies and similar digital technologies when you visit or interact with chantcds.com from the United States and Canada.

Cookies help us operate our website, maintain shopping cart and checkout functions, improve website performance, understand how visitors interact with our services, secure financial transactions, and support permitted promotional activities.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

Summary

Website: chantcds.com

Target Regions: United States and Canada

Cookies Used: Essential, functional, analytics, and marketing cookies

Essential Cookies: Critical for website navigation, cart persistence, secure checkout, and fraud detection

Analytics Cookies: Utilized to monitor site speed, traffic flow, and UX enhancements

Marketing Cookies: Applied strictly in accordance with applicable US state privacy laws and Canadian anti-spam/consent legislation (CASL/PIPEDA)

Cookie Management: Readily configurable via browser controls and on-site preference banners

Personal Data: Protected under strict encryption standards and our published Privacy Policy

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. What Are Cookies?

Cookies are small text files or data packets placed onto your computer, tablet, or mobile device by websites that you visit.

They enable websites to remember actions and preferences over a period of time, such as:

• Retaining items in your shopping basket as you browse
• Secure checkout progress and tokenized payment authorizations
• User preferences (e.g., regional language and shipping destinations)
• Security credentials and session verification

2. Similar Tracking Technologies

In addition to standard HTTP cookies, we may utilize related digital technologies:

• Pixels and Web Beacons: Transparent graphic tokens used to confirm page views and verify marketing delivery.
• Local & Session Storage: HTML5 browser storage mechanisms that ensure smooth cart functionality and rapid page reloads.
• Server Log Files: Standard diagnostic records tracking IP addresses, browser agents, and timestamps for system security.

3. Why We Use Cookies

We deploy cookies across our US and Canadian storefront operations to:

• Ensure core eCommerce stability and seamless navigation across chantcds.com
• Maintain shopping cart contents during customer checkout
• Authenticate secure Credit Card and PayPal transactions
• Prevent fraudulent checkouts and protect customer account integrity
• Diagnose technical server anomalies and optimize loading speeds
• Comply with statutory privacy and e-commerce recordkeeping requirements

4. Categories of Cookies We Use

A. Strictly Necessary / Essential Cookies

These cookies are indispensable for website operations. They enable you to move around the site, add fashion merchandise to your cart, and execute secure purchases. Without these cookies, basic ordering services cannot be provided.

B. Functional & Preference Cookies

These cookies allow our website to remember choices you make (such as country selection, regional delivery preferences, or viewing history) to provide enhanced, personal features.

C. Analytics & Performance Cookies

These cookies collect aggregated, anonymous information about how visitors navigate chantcds.com—for instance, which catalog collections are viewed most frequently and if shoppers encounter error messages. This data is strictly used to optimize platform design and reliability.

D. Advertising & Marketing Cookies

Where deployed, these technologies measure marketing efficacy and assist in delivering promotional messages relevant to consumer interests. In compliance with Canadian and applicable US state regulations, non-essential advertising cookies are governed by user consent tools.

5. Third-Party Service Provider Cookies

Certain trusted third-party partners place cookies on our website to facilitate services:

• Payment Gateways: Payment processors and PayPal set security cookies during checkout to prevent duplicate authorizations and authenticate cardholder credentials.
• Infrastructure & Security: Cloud firewall providers use session tokens to defend against bot traffic and brute-force intrusions.
• Analytics: Aggregated analytical tools monitor performance metrics without identifying individuals.

6. Compliance with Canadian & United States Privacy Standards

Chantcds aligns its tracking and cookie practices with consumer protection and privacy frameworks across both supported nations:

• Canada (PIPEDA & CASL): In accordance with the Personal Information Protection and Electronic Documents Act and Canada's Anti-Spam Legislation, we clearly inform Canadian shoppers regarding data collection purposes and obtain meaningful consent for tracking technologies that are not strictly essential for the delivery of requested services.
• United States (State Privacy Laws): For residents of Connecticut and other states with comprehensive privacy legislation, we provide transparent mechanisms to control tracking and recognize legally established Global Privacy Control (GPC) opt-out preference signals.

7. Managing and Controlling Cookies

You have the right to decide whether to accept or decline cookies.

You can exercise your cookie preferences by:

• Browser Settings: You can configure your browser (Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge) to accept or reject cookies, or delete existing cookies from your history.
• Opt-Out Preference Signals: Our platform is configured to process recognized opt-out signals such as Global Privacy Control (GPC) where legally required.

Note: If you choose to block strictly necessary cookies via browser settings, key components of chantcds.com (such as shopping cart persistence and checkout processing) will not function properly.

8. Policy Updates

We may revise this Cookie Policy periodically to reflect technological advancements, operational changes, or new regulatory standards. Material changes will be published on chantcds.com with an updated effective date.

9. Contact Information

If you have any questions about our use of cookies or privacy practices, please contact:

Store: Chantcds

Website: chantcds.com

Address: 51 Oakland Ave, Farmington, CT 06032-1720, United States

Email: [email protected]

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Farmington, Connecticut operates on Eastern Time (ET), observing Eastern Standard Time (EST, UTC−5) and Eastern Daylight Time (EDT, UTC−4) as applicable throughout the year.