Intellectual Property Claim Policy

Chantcds respects the intellectual property rights of others and expects users, partners, suppliers, and content contributors associated with chantcds.com to do the same.

This Intellectual Property Claim Policy explains how rights holders and authorized agents in the United States, Canada, and internationally can submit a good-faith notice if they believe content, images, text, trademarks, designs, or other materials appearing on our website infringe their intellectual property rights.

Summary

Store: Chantcds

Website: chantcds.com

Applicable Regions: United States and Canada

Claim Types: Copyright, trademark, trade dress, registered designs, original product imagery, brand protection, and other intellectual property concerns

Claim Submission: By email to [email protected]

Required Information: Identification of the protected work (including US/Canadian registration if applicable), specific URLs of disputed listings, proof of authority, contact information, and good-faith verification statements

Review Process: Individual assessment with prompt investigation, temporary restriction, or removal of substantiated infringing content

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. Our Commitment to Intellectual Property Rights

We operate chantcds.com in strict accordance with applicable statutory intellectual property frameworks, including federal laws of the United States (such as Title 17 and Title 15 of the U.S. Code) and relevant Canadian legislation (including the Canadian Copyright Act and Trademarks Act).

We do not intentionally distribute or display merchandise or media that unlawfully infringes upon third-party rights. When credible infringement notifications are received, we act promptly to investigate and take appropriate remedial action.

2. Types of Claims We Accept

We review intellectual property complaints originating from rights holders in the US, Canada, and globally, including:

• Copyright Infringement: Unauthorized reproduction of original photography, graphic illustrations, promotional lookbooks, and proprietary text descriptions.
• Trademark Infringement: Unauthorized use of registered trademarks, logos, symbols, or brand names registered with the USPTO (United States Patent and Trademark Office) or CIPO (Canadian Intellectual Property Office).
• Trade Dress & Industrial Designs: Violations of registered industrial designs or proprietary product styling.
• Counterfeit Merchandise: Products falsely using protected brand marks or logos without manufacturer licensing.

3. Before Submitting a Claim

Prior to lodging an infringement notice, please verify:

• You are the lawful owner of the intellectual property right or hold explicit written power of attorney/agency from the owner.
• The asserted right is active and enforceable within the relevant jurisdiction (e.g., US, Canada, or international registration treaties).
• The disputed material is currently displayed on chantcds.com.
• You have a sincere, good-faith belief that the use is not authorized by the rights holder, its licensee, or statutory fair use exemptions.

4. How to Submit an Intellectual Property Claim

Please send complete infringement notifications directly to our designated compliance contact:
Email: [email protected]

Please format the subject line clearly as:
Intellectual Property Claim - [Your Name or Company / Brand Name]

5. Information Required in a Notice

To enable prompt investigation, your notice must contain:

A. Claimant Contact Details: Full legal name, company/organization name, physical mailing address, contact email address, and direct phone number.

B. Proof of Representation: Specific identification of whether you are the original rights owner or an authorized agent acting on behalf of the owner (along with documentation supporting agency status).

C. Identification of the Protected Work: Clear description of the protected work, including registration numbers, filing country/office (e.g., USPTO, CIPO, WIPO), and links to authoritative source publications or certificates.

D. Exact Location of Allegedly Infringing Material: Specific URLs on chantcds.com where the item or media is hosted (general domain links or homepages are insufficient).

E. Good-Faith Statement: A declaration stating: "I have a good-faith belief that the use of the material described in this notice is not authorized by the intellectual property owner, its authorized representative, or applicable law."

F. Accuracy and Penalty of Perjury Declaration: A declaration stating: "I declare under penalty of perjury that the information in this notice is accurate and that I am the owner of the intellectual property right identified or am authorized to act on behalf of the owner."

G. Signature: A physical or valid electronic signature (such as typing your full legal name).

6. Canadian Notice-and-Notice Compliance

For copyright claims involving customers or operations in Canada, Chantcds adheres to the principles of the Canadian Notice-and-Notice regime under the Copyright Act (R.S.C., 1985, c. C-42).

When a notice satisfying statutory Canadian criteria is received regarding digital content, we log the notice, evaluate the claim details, and take necessary measures to notify relevant suppliers or remove content where infringement is verified.

7. United States DMCA Procedures

Copyright notices submitted under the United States Digital Millennium Copyright Act (17 U.S.C. § 512) will be processed in accordance with formal DMCA statutory guidelines, including expeditious review, takedown of identified URLs, and provision of counter-notification opportunities to content suppliers where applicable.

8. Review Process and Content Removal

Upon receipt of a substantiated complaint, our compliance team will:

• Review the validity of the documentation provided.
• Locate the specific product or image listing.
• Disable access to or permanently remove the content if an infringement is identified.
• Notify the claimant of the actions taken.

9. Counter-Notification and Disputed Claims

If content is removed due to a mistake, misidentification, or where a valid manufacturing license exists, the affected party may submit a counter-notification explaining why the material should be reinstated.

If a legitimate legal dispute remains unresolved between third parties, Chantcds maintains a neutral stance and will follow binding court orders or administrative decisions issued by competent courts in the United States or Canada.

10. Protection of Chantcds Intellectual Property

All original graphics, brand marks, site design, text descriptions, and web layouts created for chantcds.com are the exclusive intellectual property of Chantcds or used under license.

Unauthorized scraping, reproduction, redistribution, or commercial use of our store assets without prior express written consent is strictly prohibited.

11. Contact Information

For intellectual property complaints, licensing inquiries, or legal notifications, contact:

Store: Chantcds

Website: chantcds.com

Address: 51 Oakland Ave, Farmington, CT 06032-1720, United States

Email: [email protected]

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Farmington, Connecticut operates on Eastern Time (ET), observing EST (UTC−5) and EDT (UTC−4) as applicable throughout the year.