Shipping & Delivery Policy

At Chantcds, we aim to keep shipping clear and dependable. This policy explains how orders are processed, shipped, and tracked when you shop on chantcds.com.

Order Processing Time

Most orders are prepared and processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive an email confirmation indicating it is ready to ship.

Shipping Time

Standard shipping typically takes 3–6 business days after processing. Total delivery time is estimated as: Processing Time + Shipping Time.

Please note that delivery estimates may vary due to carrier delays, weather, peak seasons, or destination location.

Shipping Coverage

We currently ship within the United States, including all 50 states and eligible U.S. territories where supported by carriers (including Alaska, Hawaii, and military/APO/FPO addresses when available).

Shipping Confirmation & Tracking

When your package leaves our facility, you’ll receive a shipping confirmation email with your tracking details. Tracking updates may take up to 24 hours to appear in the carrier’s system.

Delivery Issues

If your package is delayed, missing, or arrives damaged, please contact us within 7 days of the expected delivery date. Email us at support@chantcds.com and include your order number and any helpful details (photos for damage, if applicable). We will work with the carrier to help resolve the issue.

Customer Support

For shipping questions or delivery help, please reach out to our team:

Business Name: Chantcds

Website: chantcds.com

Email: support@chantcds.com

Address: 1007 Trillium Lane, Bartlett, IL 60103, United States